Datenschutzerklärung

Your privacy is important to us. This Privacy Policy explains how Hyca Heat collects, uses, and protects your personal information when you use our website and services.

1. Information We Collect

We collect personal information that you provide to us directly, such as your name, email address, company name, and any messages you send through our contact forms.

2. How We Use Your Information

We use your information to respond to your inquiries, provide our services, improve our website, and comply with legal obligations.

3. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and services.

5. Your Rights

You have the right to access, correct, or delete your personal data. You can also object to or restrict certain processing of your data.

6. Cookies

Our website uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

8. Load Profile Uploads

If you submit a load profile file via our upload form, the file and your email address are stored in a private Google Cloud Storage bucket located in the EU (region europe-west10). The data is used exclusively to prepare your personalised TCO simulation and is shared only within the Hyca Heat team via expiring signed download links. We do not share this data with any third party. You may request deletion at any time by emailing contact@hycaheat.com.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@hycaheat.com